Privacy Practices

Your rights regarding your health information …

  1. You can ask us to communicate with you about your health and related issues in a particular way or at a certain place that is more private for you. For example, you can ask us to call you at home, and not at work to schedule or cancel an appointment. We will try our best to do as your ask.
  2. You have the right to ask us to limit what we tell people involved in your care or the payment for your care, such as family members and friends. Upon signing a Release of Information Form, we will keep our agreement except if it is against the law, or in an emergency, or when the information is necessary to treat you.
  3. You have the right to look at the health information we have about you such as your medical and billing records. You can even get a copy of these records but we may charge you. Contact our Privacy Officer to arrange a way to see your records. See below.
  4. If you believe the information in your records is incorrect or missing important information, you can ask us to make some kinds of changes (called amendments) to your health information. You have to make this request in writing and send it to our Privacy Officer.
  5. You have a right to a copy of this notice. If we change this NPP we will post the new version in our waiting area and you can always get a copy of the NPP from the Privacy Officer.
  6. You have the right to file a complaint if you believe your privacy rights have been violated. You can file a complaint with our Privacy Officer, and with the Secretary of the Department of Health and Human Services. All complaints must be in writing. Filing a complaint will not change the health care we provide to you in any way.

If you have any questions regarding this notice or our health information privacy policies, please contact our Privacy Officer who is Dr. Susanne Arnold, Clinical Director, and who can be reached by telephone at 520-836-1029, or by e-mail at:

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Contact Us

Customer Service:

It is the mission of Helping Associates, Inc. to provide quality behavioral Health Sevices, please contact our Customer Service at 520-836-1029 or
Toll Free 800-683-6733

TDD: Dial 711 then provide one of the numbers above for assistance.

CRISIS SERVICES

If this is a life threatening emergency please dial 911.

If you are calling after hours and are a current Helping Associates, Inc. member and you’re having a non-life threatening emergency and need to speak to the Therapist on call please call 520-560-9307. This number is for current Helping Associates, Inc. members only.

To contact Nursewise the 24 hour crisis line dial 1-866-495-6735.

Share your thoughts!

1901 N. Trekell Rd
Casa Grande, AZ 85122.
Phone: 520-836-1029
Dr, Joan McGillicuddy at
jmcgillicuddy@helpingassociates.com