Cenpatico

http://www.cenpaticoaz.com
Helping Associates, Inc. receives funding from Cenpatico Behavioral Health of Arizona (RBHA), Title XIX, Gila River Behavioral Health (TRBHA), and is licensed by the Arizona Department of Health Services.
If you feel that your rights have been violated, or if you have a grievance or complaint, you may contact Cenpatico directly.
Cenpatico Behavioral Health of Arizona, Office of Grievances and Appeals is dedicated to ensuring the protection of our client's rights identified in the Arizona Administrative Code Title 9 Chapter 21. The office conducts grievance investigations for persons enrolled in the SMI program, and coordinates both SMI and Title XIX appeals for individuals enrolled withCenpatico, or a Cenpatico subcontracted provider

An appeal is a review of an action or decision for individuals seeking or receiving behavioral health services through Cenpatico or a Cenpatico subcontracted provider. The objective of the appeals process is to fairly and efficiently resolve identified issues. Individuals who want to file a grievance or appeal may contact Cenpatico's Customer Service Department or Cenpatico's Grievance and Appeals Department at (866) 495-6738, and/or request assistance from their Clinical Team. Individuals who want to file a complaint may contact Cenpatico's Customer Service Department, by calling us at 866-495-6738.

Contact Us

Customer Service:

It is the mission of Helping Associates, Inc. to provide quality behavioral Health Sevices, please contact our Customer Service at 520-836-1029 or
Toll Free 800-683-6733

TDD: Dial 711 then provide one of the numbers above for assistance.

CRISIS SERVICES

If this is a life threatening emergency please dial 911.

If you are calling after hours and are a current Helping Associates, Inc. member and you’re having a non-life threatening emergency and need to speak to the Therapist on call please call 520-560-9307. This number is for current Helping Associates, Inc. members only.

To contact Nursewise the 24 hour crisis line dial 1-866-495-6735.

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1901 N. Trekell Rd
Casa Grande, AZ 85122.
Phone: 520-836-1029
Dr, Joan McGillicuddy at
jmcgillicuddy@helpingassociates.com